OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received faxing requested documents. Forward queries to departments and give feedback to members. Assisting companies
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
needs telephonically, by mail. Email or personal calls Counter sales Monitoring of sales targets Preparation
identify/pursue leads Obtain leads from Business Development Managers Resolve queries Render customer support