direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension
Advanced level Work Independently — Advanced level Customer focus — Advanced level Planning and Organizing
Advanced level Work Independently — Advanced level Customer focus — Advanced level Planning and Organizing
level
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA