management. Develop and implement relevant online, inbound/outbound/virtual and/or joint academic programmes
management. Develop and implement relevant online, inbound/outbound/virtual and/or joint academic programmes
include
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
meetings and managing calendars Answering phone calls and emails and taking messages Taking accurate and
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete