include
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
literate in MS Office
office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using