OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
effective programme operations to ensure a high standard of programme implementation
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
PURPOSE: Develop, implement and validate quality standards, processes and procedures within the organisation information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance for conformance the organisation's QMS, by: Auditing that all standards, processes and procedures have been documented the organisation's staff to the requirements, standards, processes and procedures. Ensuring that any corrective mechanism which is in line with the international standard. Promote the quality management system and continuous
PURPOSE: Develop, implement and validate quality standards, processes and procedures within the organisation information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance for conformance the organisation's QMS, by: Auditing that all standards, processes and procedures have been documented the organisation's staff to the requirements, standards, processes and procedures. Ensuring that any corrective mechanism which is in line with the international standard. Promote the quality management system and continuous