distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
Literate •Problem Solving •Client and Service centred. •Positive Culture and attitude towards company
resources Answering and Directing Phone Calls: Manage incoming phone calls, routing them to the appropriate records, and logs related to visitor check-ins, phone calls, and appointments. Administrative Support: Assist effectively, as you often have to handle multiple phone calls,greet visitors, and manage various administrative
resources Answering and Directing Phone Calls: Manage incoming phone calls, routing them to the appropriate records, and logs related to visitor check-ins, phone calls, and appointments. Administrative Support: Assist effectively, as you often have to handle multiple phone calls,greet visitors, and manage various administrative
order status and POD's Answer and direct phone calls for warehouse staff Up-to-date knowledge of latest
and execution of minutes, in meetings, conference calls or in client consultation Review and maintain ongoing
different language Answering and returning phone calls Organizing documents Maintaining records Taking
different language Answering and returning phone calls Organizing documents Maintaining records Taking
day-to-day tasks will include logging customer calls, managing job orders, and dispatching technicians
day-to-day tasks will include logging customer calls, managing job orders, and dispatching technicians