starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred the COO. If the COO is not available, forward the call to any other available senior manager that will Message must reflect caller name, date and time of call, and short message regarding the caller's requirements
seconds of call received All calls for Senior Management must be screened thoroughly before calls are transferred the COO. If the COO is not available, forward the call to any other available senior manager that will Message must reflect caller name, date and time of call, and short message regarding the caller's requirements
At least 5 years' experience in a debt collection call center with minimum 2 years leadership experience
team. Responsibilities Reception: Answering of all calls in a professional, courteous and efficient manner
team. Responsibilities Reception: Answering of all calls in a professional, courteous and efficient manner