role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
General admin duties Natis documents gets to relevant banks Signing of clients contracts either on site or off Complete process of finance from start to end with banks Send POP to accounts and sales executives once payments payments on deals have been made Daily banking allocations Requesting settlements for clients and send Prepare letter of undertakings to banks to get payments of trucks from banks General customer queries / assistance either bank or in-house finance Contracts for in-house clients Requesting contracts from banks and check
transactions, update costs, balance stock, reserving and un reserving stock etc.). All and any other related
assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to
South Africa Travel bookings and arrangements Reservations Itinerary design for each tour Quotations Invoicing
South Africa Travel bookings and arrangements Reservations Itinerary design for each tour Quotations Invoicing
claims timeously Manage the allocation of claim reserves / outstandings Assist with administrative functions
claims timeously Manage the allocation of claim reserves / outstandings Assist with administrative functions
Some PA admin duties for the GM Assisting with reservations when needed Other: Pastel knowledge – imperative