order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
order issuance and dispute referrals. Complaint Investigations with Customer Centricity: Deliverables: Delegate jurisdiction investigations. Ensure customer-centric approach in all activities. Respond to and investigate complaints Measures: Accurate complaints register. Timely investigations and positive feedback. Administration: Deliverables: REQUIREMENTS: Minimum: 5 years as an Agent in investigations and inspections, Supervisory experience, Trade to visit establishments for inspections and investigations. R 50000 - R 53000 - Annually
behalf of clients to service centre
non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to establish activities establishments have failed to comply after 14 days 2. Investigation of Complaints against the backdrop of customer Deliverables: Instruct Agents to carry out jurisdiction investigations to determine if establishment activities fall individual employees or establishments, delegate investigations to Agents to determine the extent of non-compliance during and after the investigation to provide the outcome on the investigation conducted All information
adhered to. • Assist in and follow up incident investigation. • Global EHS reports • Manage and report on
adhered to. • Assist in and follow up incident investigation. • Global EHS reports • Manage and report on
with order numbers. Conduct investigation into store claims. Investigate missing handling units/wrong
with order numbers. Conduct investigation into store claims. Investigate missing handling units/wrong
organisation. Incident investigation management for all HSSE related incidents to be investigated, analysed and identified through internal process audits, investigations and site inspections. Maintain and report all
organisation. Incident investigation management for all HSSE related incidents to be investigated, analysed and identified through internal process audits, investigations and site inspections. Maintain and report all