INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
CVs
· Answer, screen, and forward incoming calls
· Recording and delivering of messages accurately
· Grocery list
· Logging service calls for printers
· Arranging couriers when needed
Responsibilities: ● Handling of incoming and outgoing calls by means of a friendly and well-informed service administrative skills (e.g. typing, filing, returning calls, taking messages, visitors’ log sheets, etc.) ●
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
preferable DUTIES Internal Sales Orders Answer customer calls, build good relationships and assist with queries
preferable DUTIES Internal Sales Orders Answer customer calls, build good relationships and assist with queries
Sales Orders
client operations
Respond to all calls in professional manner, ensuring professional image