beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
include
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
literate in MS Office
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote
department ensuring reports are done and send to HQ, call logs monitor etc.
hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using