OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
experience in high volume cold calls per day
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administr
Principal Accountabilities
• Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly and professionally
• Employ sales techniques in order to secure and process invoices for guests in a timely manner
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selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
developing & promoting products and services in the inbound travel industry.