The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per modality
the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team
Monthly service planning with the Technical team and sub-distributors
Distribute weekly service/repair schedule
Dealing with Agents, Sub-Distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers and liaise liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Immediately Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers and liaise liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Immediately Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
On-site training for administrators within the accredited partner's.
     - Process Due to training and upskilling of administrator's/owner's/manager's within the service centre's Term Pending) orders (automatically speeding up service).
     - Support in rolling out of
Operating Procedures means overall improvement on Service Levels and Customer experience in turn increase
years training facilitation experience .
- 2 to 5 years SAMSUNG products , process and service experience
quotations as per RFQ's received from the Field Service Engineer. Ensure correct pricing quoted per modality the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team. Team if no response/feedback received. Monthly service planning with the Technical team and sub-distributors weekly job/invoice tracker. Distribute weekly service/repair schedule. Dealing with Agents, Sub-Distributors Liaise with Technical Supervisor for Field Service Engineer availability and schedule appointment with
channels across all global regions. The Service Team is the engine room of the business and the overall overall goal is to provide efficient and effective service delivery to clients. The Pre-Compliance Specialist internal support teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL channels across all global regions. The Service Team is the engine room of the business and the overall internal support teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL
channels across all global regions. The Service Team is the engine room of the business and the overall overall goal is to provide efficient and effective service delivery to clients. The Pre-Compliance Specialist internal support teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL channels across all global regions. The Service Team is the engine room of the business and the overall internal support teams to ensure smooth and efficient service delivery • Ensuring customer satisfaction SKILL
absence, oversight, and coordination of required training.
fully comply with all the Standards for Registered Training Organizations 2015 and/or the Higher Education Implementing company policies and procedures Training lecturers and students on the use of Blackboard essential. Exposure to online and international training. Ability to work under pressure and keep to deadlines to juggle multiple tasks. Exceptional customer service skills. Previous experience in the South African
fully comply with all the Standards for Registered Training Organizations 2015 and/or the Higher Education Implementing company policies and procedures Training lecturers and students on the use of Blackboard essential. Exposure to online and international training. Ability to work under pressure and keep to deadlines to juggle multiple tasks. Exceptional customer service skills. Previous experience in the South African