selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take