– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
by discussing client requirements either via call centre or over e-mail advising on suitable options in exceed expectations. Qualifications and Minimum Experience Required Travel and Tourism Certificate Amadeus literacy skills 3 to 5 years of travel industry experience in a retail or tour operator environment is essential sales targets – corporate experience will not be considered Practical Experience with compiling travel packages the Reservation process from input to output Experience with reading and interpreting contracts Accurate
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take relevant qualification. A minimum of 2 years’ proven experience in a similar role. Good understanding of office
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate Matric and 4 years experience as a Executive PA R30K to R35K Basic depending Experience Medical Aid, Provident
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate Matric and 4 years experience as a Executive PA R30K to R35K Basic depending Experience Medical Aid, Provident
and Excel experience is essential
Relevant and proven administrative experience 3 year’s relevant experience in a corporate environment Knowledge
requirements:
requirements: