– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent Scheduling appointments. Minimum Qualification: Matric/ Grade 12 Tertiary Qualification: Will be advantageous
Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent Scheduling appointments. Minimum Qualification: Matric/ Grade 12 Tertiary Qualification: Will be advantageous
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension relevant emails to all staff. Matric • 2 years or more prior reception experience •Excellent telephone etiquettes
operations, and ensuring an exceptional customer experience.
Key Responsibilities:
and execution of minutes, in meetings, conference calls or in client consultation Review and maintain ongoing influence to maintain a professional office environment Matric qualification Computer Literacy (MS Office) Swift
resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing Providing an "ultimate" service experience to both internal and external customers Updating of relevant Qualifications and Experience: Have a Matric certificate Minimum of 2 year's relevant working experience in switchboard is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing
resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing Providing an "ultimate" service experience to both internal and external customers Updating of relevant Qualifications and Experience: Have a Matric certificate Minimum of 2 year's relevant working experience in switchboard is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing
Reception duties
Answering calls
Welcoming guests
Ordering stationery
Month End admin