exchanged with beneficiaries. Answering telephone calls and WhatsApp messages, ensuring notes are made on the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
exchanged with beneficiaries. Answering telephone calls and WhatsApp messages, ensuring notes are made on the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
with beneficiaries.
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and office
coordinate front-desk activities, directing phone calls, and offering administrative support across the RESPONSIBILITIES, NOT LIMITED TO: When answering calls always ensure you have a clear voice tone and are Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate person and office
administration when necessary Assist with service calls when necessary Check Job Cards daily Ensure sales invoices are reflected on system. Assist with service calls when necessary Banking Track outstanding cash Requirements:
administration when necessary
following: Client Sales and Services - Answering calls and face to face clients Ordering stock, stationary
following: Client Sales and Services - Answering calls and face to face clients Ordering stock, stationary