and monthly KPI's in responding to queries and complaints Communicating with customers through various phone calls Acknowledging and resolving customer complaints Product knowledge in order to be able to answer customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues
s and records management
department and couriers. Dealing with customer complaints, account queries and overdue accounts. Liaise
department and couriers. Dealing with customer complaints, account queries and overdue accounts. Liaise
Management Banking Stock ordering Customer Service( complaints) Payout Report/Admin Management Slot Balancing
e-mails on a daily basis Addressing letters of complaint Dealing with trustees and owners of sectional
e-mails on a daily basis · Addressing letters of complaint · Dealing with trustees and owners of sectional
e-mails on a daily basis Addressing letters of complaint Dealing with trustees and owners of sectional
Management Banking Stock ordering Customer Service( complaints) Payout Report/Admin Management Slot Balancing
candidate will be responsible for dealing with client complaints and queries, maintaining customer files with documents. All customer correspondence including complaints and queries. Incident reports. Investigations