OUR CLIENT in the PASSENGER SERVICES INDUSTRY requires the services of an ADMINISTRATIVE MANAGER at their
multitask effectively. Responsibilities Answering customer questions, providing information, taking and processing addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records accuracy. Strong organizational skills. Good customer service skills and ability to work well with others
Debtors/Creditors, Health and safety, Gas rentals, Rental Hire, Stores and Stock Management, customer service, Human solutions for every customer in order to boost tip-line revenue growth, customer acquisition levels and
First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity centricity (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly required. Demonstrate excellent customer service: Display superb customer service skills, always remaining friendly Verbal and Written Communication Self-Management Customer Relationship Management Problem Solving Attention Dependable Strong prioritizing skills Strong Work Ethic Customer Focused, Results Driven and Pro-active MINIMUM
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly required. Demonstrate excellent customer service: Display superb customer service skills, always remaining friendly Verbal and Written Communication Self-Management Customer Relationship Management Problem Solving Attention Dependable Strong prioritizing skills Strong Work Ethic Customer Focused, Results Driven and Pro-active MINIMUM
Debtors/Creditors, Health and safety, Gas rentals, Rental Hire, Stores and Stock Management, customer service, Human solutions for every customer in order to boost tip-line revenue growth, customer acquisition levels and
office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries multitasking Excellent communication skills Strong customer service skills Qualified persons are required to forward
quality call monitoring by assessing the quality of interactions between Fintech Agents and customers. Key operational efficiencies and effectiveness in customer interactions Report on quality assurance assessment and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding
skills