dedicated and detail-oriented Commercial Claims Consultant to join their team. The successful candidate
dedicated and detail-oriented Commercial Claims Consultant to join their team. The successful candidate
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Your qualifications:
- Grade 12 (Essential)
- Relevant tertiary qualification; a medical degree preferable
Your Outputs (include but is not limited to):
- Evaluate claims forms and supporting documentation in preparation of making an paymen
REQUIREMENTS
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
correspondence and redirecting phone calls. As a customer service consultant, you will be acting as the front office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard excellence. Cost Centre Analysis Analysis and query resolution of each service centres' costs within the