JHB000086-A-1 JOB PURPOSE: Develop, implement and validate quality standards, processes and procedures within the in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management qualification at an NQF 6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign RESPONSIBILITIES: MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS) Develop and maintain QMS latest audit information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
JHB000086-A-1 JOB PURPOSE: Develop, implement and validate quality standards, processes and procedures within the in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management qualification at an NQF 6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign RESPONSIBILITIES: MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS) Develop and maintain QMS latest audit information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance
tracking project timelines, costs and scope and quality. Coordinate project management activities, resources requirements are met through conducting site visits, quality assurance and strict adherence to continuous management
Integrity, UJ transforms its students' lives through quality education and unlocks the potential of its staff housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three excellence in research and innovation - both in quality and quantity. Implement policies and develop resources efficient management of the College's research centres, finances, subsidies, and other resources. Promote
Integrity, UJ transforms its students' lives through quality education and unlocks the potential of its staff housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three excellence in research and innovation - both in quality and quantity. Implement policies and develop resources efficient management of the College's research centres, finances, subsidies, and other resources. Promote
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records