Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel East London office. Key Accountabilities : Operate Call-centre to receive and optimise fuel orders; Co-ordinate
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And Communication
within travel / insurance / medical assistance / call center highly advantageous FSB registered – highly beneficial
within travel / insurance / medical assistance / call center highly advantageous FSB registered – highly beneficial
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing