Call Centre Quality Assessor Jobs in South Africa
Admin / clerical / secretarial
- Hire Resolve (9)
- Time Personnel (9)
- Job Crystal (8)
- Persona Staff Cc (8)
- Marvel Placement Consultants (7)
- Dames Appointments (5)
- Peoplefinder Career Placements (5)
- Aj Personnel (4)
- Abacus Life Limited (4)
- Ad-hoc Client (4)
- Permanent
- Last 7 days (62)
- Last 3 days (31)
Quality Assessor Sandton
Abacus Life Limited
South Africa
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
share this job on whatsappQuality Assurance Assessor
Abacus Life LimitedSouth Africa
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Investigative Orientation Upholding delivery and quality standards
Quality Systems Specialist Midrand
DatacentrixMidrand
Datacentrix is looking for Quality Systems Specialist with over 5 years working experience with experience Sharepoint administration. Management of Datacentrix Quality Management Systems ensuring : - Standardization controlling impact over) 1. Standardization of Quality Management systems and platforms - Input and Maintenance - Management Review coordination - Control of Quality Management Documents and Records recommendations proposals and decisions 4. Administration of all Quality Documentation - Drafting, checking and collating
Quality Assurance Sandton
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating Customers experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Quality Assurance Coach
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating Customers experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Quality Systems Specialist
DatacentrixMidrand
Datacentrix is looking for Quality Systems Specialist with over 5 years working experience with experience Sharepoint administration. Management of Datacentrix Quality Management Systems ensuring : - Standardization controlling impact over) 1. Standardization of Quality Management systems and platforms - Input and Maintenance - Management Review coordination - Control of Quality Management Documents and Records recommendations proposals and decisions 4. Administration of all Quality Documentation - Drafting, checking and collating
Quality Controller Industry Pinetown
The Wright RecruitmentPinetown
metallurgical exp or studies Adhere to objectives of the Quality System. Implementation, Maintenance, Improving
Fleet Controller (call Centre- Customer Service) From 8000 To 9000 (basic) - Monthly
Moladira Management SpecialistsCenturion
From 8000 to 9000 (Basic) - Monthly perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
Client Contact Centre Service Administrator NEW
Claremont
R11,000 Monthly
     :          Admin / Call Centre
BASIC SALARYÂ Â Â Â Â Â Â :Â Â Â Â
- 2 years proven client service/call centre experience
- Medical Aid understanding touchpoint
- Resolve a minimum of 30 telephone calls per day
- Respond to and resolve about 15 management reporting
- Log all telephone calls received on the policy/claim records
- Verify client when necessary
- Achieve a minimum QA (quality standard) of 90%
- Interact with medical
Quality Compliance Officer Cpt - Northern Suburbs
Manpowergroup SaSouth Africa
CPT002531-AK-1 Transport concern is seeking a Quality Compliance Officer to join their team. Responsibilities: Responsibilities: Perform administrative duties relating to Quality (QMS) processes. Capture, extract, collate and Manager with coordinating and arranging of Quality training and Quality workshops. Assist the SHEQ Manager with arranging of Quality Audits (Internal). Assist with Quality improvements initiatives. Capture quality non-conformances detail any deviations/errors identified through the quality assessment. Requirements: BSC degree in Industrial
Share on Facebook
Share on Twitter
Share on Linkedin