PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
by discussing client requirements either via call centre or over e-mail advising on suitable options in
you've got a tertiary qualification, that's even better!
Reception duties
Answering calls
Welcoming guests
Ordering stationery
Month End admin
documents Answering incoming calls and attending to enquiries Screening calls for two Directors Diary management provided Dealing with email correspondence and phone calls on behalf of the Directors Coordinate travel and
documents Answering incoming calls and attending to enquiries Screening calls for two Directors Diary management provided Dealing with email correspondence and phone calls on behalf of the Directors Coordinate travel and
Manager with their duties
Excel competant · Reception work when necessary · Calling Customers as required · General Admin on occasion
company deadlines
Branch Manager with their duties Answering all phone calls and conveying messages on time to designated personnel