Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: Investigative Orientation Upholding delivery and quality standards
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: Investigative Orientation Upholding delivery and quality standards
Experience:
A minimum of a tertiary qualification (Engineering, Financial or Commercial) is required
An
and appropriate allocation of resources.
Quality Orientation / Attention to detail: Accomplishing
issues.
tracking project timelines, costs and scope and quality.
Coordinate project management activities
requirements are met through conducting site visits, quality assurance and strict adherence to continuous management
Experience:
Grade 12, ND Electrical Engineering or similar technical qualification and project
directing sub-contract suppliers and ensuring that quality control is ensured; • Managing the administration of boats (not ships). • Able to interact with engineers, technicians, boat builders and component suppliers
-Project Start-Up Checklist, Follow-up action -Quality of Foremen Files -Accommodation and travel arrangements -Accuracy of Stock Planning Schedule -Quality of reports, Quality of Maps & Directions -Company adherence adherence to OHSA -Health and Safety Incidents -Quality of Safe Work/Operating Procedures -Medical Assessments system -Meeting Minutes -Quality of completed Company documentation, Quality of typing -Availability of of information -Quotes and Estimates -Quality of Reports -Relevant qualifications. -Administrative skills
municipal queries for clients from Utilities and Engineering.