appropriate parties. Ensure that all data cleaning and correction activities are fully documented. Report Management part of a multi-disciplinary team to ensure good service delivery. TO APPLY: Only if you do meet the minimum
responsibilities include providing exceptional reception services to VIP guests and providing Administrative support demonstrating a high level of hospitality and customer service. Coordinate VIP guest arrivals and departures, their needs and preferences to provide exceptional service and support. Serve as a primary point of contact maintenance history. Coordinate with vendors and service providers for vehicle repairs, inspections, and arrangements and events effectively Strong customer service skills Problem-solving skills to resolve issues
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with clients clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding and
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
quotations received from the Field Service Engineer
Ensure correct pricing quoted per modality, obtain
with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team
Monthly service planning with the Technical team and sub-distributors
Distribute weekly service/repair schedule
Dealing with Agents, Sub-Distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing quotations received from the Field Service Engineer Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing quotations received from the Field Service Engineer Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
per RFQ's received from the Field Service Engineer. Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received. Monthly service planning with the Technical team and sub-distributors weekly job/invoice tracker. Distribute weekly service/repair schedule. Dealing with Agents, Sub-Distributors commence. Liaise with Technical Supervisor for Field Service Engineer availability and schedule appointment
that all returns and processes are dispatched correctly and timeously Ensure postage returned is documented auction day Assist with client queries and direct to correct staff member and relay messages Assist Small claims Divorce and CCMA clients - Information and feedback, service fees and receipts Assist clients with complaints complaints and escalate to manager Communicate urgent service and special instructions to registrations Receive independently Strong attention to detail and customer service Ability to learn quickly and adapt easily to changing
customer service - Perform various administrative tasks as required - Assist allocated Africa Regional
required (Motor and Transformer repairs, Site services).
Production meetings.
Daily understanding/verifying costing to ensure correct submitting of quotes.
Continuously from the company..
Ensuring that correct costings are quoted for, avoid any under quoting