requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
Our client requires the services of a Junior Services Coordinator in pressurised environment to join execution of the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house and professional articulation when answering customer calls. Must be able to work in a team Must be willing
Analysing claims Delivering results and meeting customer expectations Adapting and responding to change Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
to queries Answering telephone Stand in for the Service Advisor to assist with administration Requirements: