The reservations office is the first point of contact for their potential guests. We are making a a team of well-spoken and knowledgeable Reservation Executives, to be the first point of contact of this completing all administrative duties of the reservation process.
Liaise with all departments and
of individual guests.
Ensure that all Reservations, enquiries and requests are confirmed in line
attention to detail is maintained on all stages of reservations from the enquiry to the guest''s departure
communicate
with guests, as well as the Central Reservations, to achieve the highest possible
revenue
on site at Majeje African Safaris (Game reserve)
The Reserve is just outside Grahamstown towards
role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
hotel.
daily administrative tasks pertaining to the reservation elements of the business
- Respond to queries
/>- Perform all other duties assigned by the reservations manager
Requirements:
- Proven experience as a reservations consultant or similar position
- Good computer
assist customers with rental inquiries. Manage reservations and rental transactions. Coordinate vehicle
assist customers with rental inquiries. Manage reservations and rental transactions. Coordinate vehicle
– Making bookings – Screening emails – Hotel reservations – Management of calendar Skills: – English a