Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
available to work full-time for SmartPA South Africa servicing local and international clients as a Marketing day working hours from 09h00am to 17h30pm Monday to Friday, which would be SA time from 10h00am to 18h30pm is celebrated (often with a glass of bubbly on a Friday), so come join us at our Edinburgh HQ team to see Twitter, and other relevant platforms. Responding to customer queries and using tools to schedule posts across Salesforce, highlighting the ability to manage customer relationships and appointments seamlessly Proficiency
available to work full-time for SmartPA South Africa servicing local and international clients as a Marketing day working hours from 09h00am to 17h30pm Monday to Friday, which would be SA time from 10h00am to 18h30pm is celebrated (often with a glass of bubbly on a Friday), so come join us at our Edinburgh HQ team to see Twitter, and other relevant platforms. Responding to customer queries and using tools to schedule posts across Salesforce, highlighting the ability to manage customer relationships and appointments seamlessly Proficiency
are sought out where there are customer needs and where these customers are prepared to pay for the ‘value Africa to ensure product availability to its customers. It should be noted that due to the dynamic nature ‘middle-man' which may be a Wholesaler, Independent Agent or similar. An industrial background would certainly
for maintaining and executing marketing and customer services functions within the company. This includes cooperation with the Sales, Finance Teams and customers. This is a 6-month contract. relationships with clients/customers by organizing and developing customer marketing plans.
Customer Services support functions
impact
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
leads and customer in collaboration with the Marketing Manager ●Follow up with external service providers providers for delivery of orders; services, content, copy or collateral ●Execute on delegated projects relating overall marketing strategy ●Execute on required customer and distributor notifications in terms of changes execution of product launch strategies ●Execute on customer notifications relating to product or accessory