the customers, as well as designing customer experiences (CX) end-to-end through an integration of all the ambition to create exceptional customer experiences and constantly evolve. // Fully understand, embrace segment campaign blueprint and global customer experience journeys / campaign planning and follows-up with product/customer team member, co-develop high-level customer experience roadmap: set prioritisation rules and apply global journey owner who manages end-to-end customer experience, identifies gaps and works with product and customer
Bachelor's degree
agency in Africa. How you'll role As the Group Account Director, you will play a pivotal role in fostering achievement of company goals. You will manage three Account Managers and therefore are responsible for the challenges, providing solutions and ensuring accountability and success across all clients Maintain regular identify challenges and potential issues in client accounts, provide updates, address concerns and inquiries collaboration and project execution, driven by the Account Managers Support FD & MD in contract negotiations
a Key Accounts Manager to join their team Key performance areas (KPAs) Manage key client account. Engage Areas: Manage the account management team (AE's) who work on the relevant client account. Liaising with with the client. Provide strategic input on all account activities. Engage in client services duties: Meet informed. Manage key client expectations. Take accountability for each job, follow up on a job progress, contact person. Experience 5 years in Account / Project Management role (experience in an advertising
agency in Africa. How you'll role As the Marketing Account Manager, you will play a pivotal role in fostering collaboration and project execution Develop comprehensive account plans in collaboration with clients, aligning their identify challenges and potential issues in client accounts Develop creative solutions and collaborate with Communications, Business, or related field. Proven experience (3-5 years) in developing and implementing integrated content marketing, email marketing, SEO, and SEM Experience with traditional marketing channels such as retail
the customers, as well as designing customer experiences (CX) end-to-end through an integration of all the ambition to create exceptional customer experiences and constantly evolve. // Fully understand, embrace segment campaign blueprint and global customer experience journeys / campaign planning and follows-up with product/customer team member, co-develop high-level customer experience roadmap: set prioritisation rules and apply global journey owner who manages end-to-end customer experience, identifies gaps and works with product and customer
supervision, demonstrating self-motivation and accountability
supervision, demonstrating self-motivation and accountability
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Who are we looking for: an Account Manager.
What will you do: experience