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  •  Property
  •  Last 3 days

Team Leader – Call Center NEW

Port Elizabeth  Monthly

qualification preferable (Sales, HR, Project Management).

  • Xhosa and English speaking.
  • 3 facilitate team meetings.
  • Performance management and conduct performance reviews.
  • Call
  • QA investigations and feedback to agents and Manager including communication to training department training when necessary.
  • Leads verification, management and generation.
  • All agents to be coached documents and coaching documents to be approved by management.

  • Reports to be used:

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