external customers to achieve business strategy Engage stakeholders and manage adherence to Service Level requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Drive and
external customers to achieve business strategy Engage stakeholders and manage adherence to Service Level requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Drive and