purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
will be responsible for providing exceptional customer service, guiding customers in selecting the perfect Expectations - Consistently delivers exceptional customer service. Planning & Organising - Uses a structured will be responsible for providing exceptional customer service, guiding customers in selecting the perfect Expectations - Consistently delivers exceptional customer service. Planning & Organising - Uses a structured
& orders.
and complaints, resolve through excellent customer service Consistently meet the stores sales goals Assess skills Friendly and energetic personality with customer service focus Ability to perform under pressure and
and complaints, resolve through excellent customer service Consistently meet the stores sales goals Assess skills Friendly and energetic personality with customer service focus Ability to perform under pressure and
budgets. To continually raise the standard of customer service delivery in the store. Industry specific retail shopping patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general
Performance
CUSTOMER SERVICE