We are looking to recruit a permanent Category Assistant. The role will be based in Cape Town and will report to the Category Manager. To maximise the efficiency of the departments' buying processes by ensuring effective communication and administration. Providing analytical support into product per
Chain, Industrial/ Mechanical/ Civil/ Chemical Engineering, Health and Safety Management / Food Sciences/ leaders. 5. Enhance your skills through in-depth training and business leader talks It's all about you As
Chain, Industrial/ Mechanical/ Civil/ Chemical Engineering, Health and Safety Management / Food Sciences/ leaders. 5. Enhance your skills through in-depth training and business leader talks It's all about you As
Based on financial performance and QAR results, train and coach Franchise Partners/Franchisees on how to drive effective customer service Ensure that all citizens are trained and qualified for their roles opening check list) Manage in-store training placements and training timelines for Franchise Partners/Franchisees Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes
Based on financial performance and QAR results, train and coach Franchise Partners/Franchisees on how to drive effective customer service Ensure that all citizens are trained and qualified for their roles opening check list) Manage in-store training placements and training timelines for Franchise Partners/Franchisees Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
allow), include all
documented coaching / training in commentaries to quantify scoring.Complete an
allow), include all documented
coaching / training in commentaties to quantify scoring
Effectively
Brand Partners, and actively participate in all trainings / visits by
brands and suppliers.
Maintain
nationalities / VIP clients.
Ensure positive Guest Service and Satisfaction through presence on shop floor
Performance
CUSTOMER SERVICE
PEOPLE MANAGEMENT
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure management - staffing, performance management, training and development, employee relations Competencies: