shrinkage- and expense control, budgets and exceptional customer service. Computer literate (Outlook, MS Word/Excel) units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; administration. Managing customers: Resolving customer complaints; Advising customers; Customer relationships; relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette. Open
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
and development Ensuring standards for quality, customer service and health and safety are met, resolving health and safety, security issues Responding to customer complaints and comments Promoting the organisation sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues Maintaining the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors
development