ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
stay updated on industry news, new products, and emerging trends. Requirements: Tertiary qualification in dynamics . Track record for excellent customer service. Proven experience of team management – minimum to work extended hours during peak seasons or emergencies.
Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues prevention customer services Provides management advice to staff on problems/store emergencies Verifies and retail operations including Sales and Customer Service Merchandising and promotional techniques inventory
customer satisfaction, providing excellent customer service, and overseeing store operations. Retail loss prevention Qualifications Customer Satisfaction and Customer Service skills Excellent communication skills Store management Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues prevention customer services Provides management advice to staff on problems/store emergencies Verifies and retail operations including Sales and Customer Service Merchandising and promotional techniques inventory
customer satisfaction, providing excellent customer service, and overseeing store operations. Retail loss prevention Qualifications Customer Satisfaction and Customer Service skills Excellent communication skills Store management Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues prevention customer services Provides management advice to staff on problems/store emergencies Verifies and retail operations including Sales and Customer Service Merchandising and promotional techniques inventory
requirements per category. Analyse the market for emerging trends in each category such as supply constraints constraints, price movements, new products and services etc. Management of procurement budget. Perform cost
consistency Stay updated with industry trends and emerging technologies in product development Ensure compliance
consistency Stay updated with industry trends and emerging technologies in product development Ensure compliance
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping Fire Fighters Ensure employees are trained on emergency procedures as per legal requirements Ensure
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping Fire Fighters Ensure employees are trained on emergency procedures as per legal requirements Ensure