management - staffing, performance management, training & development, employee relations Qualifications
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously tasking plans and goals. Encourage, assist, and train employees to become a motivated workforce driving assessments where required. First Aid / Firefighting training
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
driving sales while delivering exceptional customer service. Minimum Requirements: Experience: At least 2 years emphasis on sales experience. Completion of a 2-week training program. Responsibilities: Oversee all aspects of store operations, including sales, customer service, staff management, and inventory control. Lead drive sales and increase profitability. Recruit, train, and mentor staff to ensure a high level of performance
passionate individual with a flair for customer service, store operations, and staff motivation? We have management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform Leading and supervising a dedicated retail team. Training and guiding staff members to achieve maximum performance customer service. Addressing and resolving customer complaints to uphold exceptional customer service. Handling Customer-focused with a commitment to delivering exceptional service. Competitive salary. Opportunities for career growth
emphasis on sales experience. Completion of a 2-week training program. Responsibilities: Assist the Store Manager of store operations, including sales, customer service, staff management, and inventory control. Lead profitability. Participate in the recruitment, training, and mentoring of staff to ensure a high level
responsible for all operations of the store. To ensure service delivery & compliance in all areas of operational To continually raise the standard of customer service delivery in the store. Industry specific retail patterns. Exceptional High levels of customer service Price Justification Knowledge Must have general Qualification would be advantageous Experienced in training staff on the job in terms of product, knowledge