encompassing:
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Ensure availability of customer forms at all times
Ensure stock availability
Literate
Understand the importance of good customer relationship skills
People
and Management Skill
Excellent customer care skills
Good communication skills and ability
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
will oversee store operations, uphold exceptional customer service standards, drive sales, and cultivate Responsibilities: Customer Experience: Create a welcoming and inspiring atmosphere for customers, reflecting Ensure that every customer receives personalized assistance and guidance. Address customer feedback and concerns staff to deliver exceptional sales performance and customer service. Visual Merchandising: Implement visual for adjustments based on sales performance and customer demand. Staff Leadership and Development: Recruit
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
abreast of market trends
abreast of market trends
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints