accurate in-season forecasting, driving course corrections and improvements based on variances between actual sure the range is executed. Liaise with buying departments regarding style performance. Controlling the the supply chain of the different categories / departments. Strategically manage stock and produce accurate strategy. Oversee and work with Allocators to correctly distribute stock to stores through allocations
accurate in-season forecasting, driving course corrections and improvements based on variances between actual range is executed.
accurate in-season forecasting, driving course corrections and improvements based on variances between actual sure the range is executed. Liaise with buying departments regarding style performance. Controlling the the supply chain of the different categories / departments. Strategically manage stock and produce accurate strategy. Oversee and work with Allocators to correctly distribute stock to stores through allocations
ensuring transfers, claims and invoices are captured correctly. Oversee the receiving function ensuring accurate check floats Ensuring cash up procedure is done correctly, and money dropped as per procedure. STAFF CONTROL - ensuring staff is always dressed neatly and correctly. Ensure compliance with store policies, procedures the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall management Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with people
ensuring transfers, claims and invoices are captured correctly. Oversee the receiving function ensuring accurate check floats Ensuring cash up procedure is done correctly, and money dropped as per procedure. STAFF CONTROL - ensuring staff is always dressed neatly and correctly. Ensure compliance with store policies, procedures the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall management Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with people
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
CUSTOMER SERVICE
training and development of employees to ensure correct competency
CUSTOMER SERVICE
training and development of employees to ensure correct competency