service suppliers
CAPEX on service suppliers Handling of all retail customer complaints DC – QA manager (build & implement Long Hours and travelling Start date - 1 June Consultant: Charlene Nel - Dante Personnel Pretoria Silver
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior experience in retail, a deep understanding of excellent customer service, and the ability to adapt in a fast-paced responsibilities include: Admin Housekeeping Sales & Customer Service Assist staff on the shop floor. To be procedures, and Standards of CUM Books Interact with customers and ensure that a high standard of client service
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
records are complete and submitted to HR. To execute customer service initiatives in store and take corrective corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support support the Group's vision to be the customer's first choice health and beauty retailer by living and driving
records are complete and submitted to HR. To execute customer service initiatives in store and take corrective corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support support the Group's vision to be the customer's first choice health and beauty retailer by living and driving
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
'manager of managers'). To ensure customer acquisition and retention via customer focused interventions in the various motor industry business disciplines within a customer focused environment. Motor industry experience Initiating Action. Delivering Results and Meeting Customer Expectations. Achieving Personal Work Goals and Process and Parts knowledge. Position Related Skills Customer service/orientation skills. People Management