role The Oral Health Care Customer Marketing Manager will deliver customer strategies and sales tools delivers must stock lists by Brand by Channel/Customer. Includes active mix principles and recommendations strategy and guidelines by Brand, tailored by Channel/Customer where appropriate. Includes depth of price discount pricing and promotional objectives. Delivers Customer selling stories to sales supporting the execution innovation. Includes the triple win position (win for customer, win for shopper and Haleon) and financials to
role The Oral Health Care Customer Marketing Manager will deliver customer strategies and sales tools delivers must stock lists by Brand by Channel/Customer. Includes active mix principles and recommendations strategy and guidelines by Brand, tailored by Channel/Customer where appropriate. Includes depth of price discount pricing and promotional objectives. Delivers Customer selling stories to sales supporting the execution innovation. Includes the triple win position (win for customer, win for shopper and Haleon) and financials to
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store. Relevant paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store. Relevant paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy
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Management:
• Manage the sales staff and customer liaison.
• Ensure sales staff are meeting
staff.
• Ensure merchandising standards and polices are maintained in store.
• Prepare for stock
store is always secure and safe.
Customer Focus:
• Customer liaison / Queries / Stock Requests
Complaints
• Authorising of discounts for customers when required
Standard Operating Procedures - Customer Service - Consistent Increasing of Customer Base REQUIREMENTS, SKILLS effectively communicate with internal and external customers. - Excellent computer proficiency (MS Office – process and product knowledge - Be Pro-Active and customer services orientated. - Self-motivated - Team Player certified copies of their ID's, qualification/s and SARS nr to secops1sihrgroup.co.za
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance & develop customer centric capability Continuously improve processes and the customer experience Initiate
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance & develop customer centric capability Continuously improve processes and the customer experience Initiate
expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached >JOB COMPETENCIES
CUSTOMER SERVICE
BEHAVIOURAL COMPETEN