management - staffing, performance management, training & development, employee relations Qualifications
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
as an Assistant Manager/ Manager COMPETENCIES: Analytical Thinking Coaching & Developing Others Customer assessments where required First Aid / Firefighting training DUTIES AND RESPONSIBILITIES: Asset Management maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously tasking plans and goals. Encourage, assist, and train employees to become a motivated workforce driving as an Assistant Manager/ Manager COMPETENCIES Analytical Thinking Coaching & Developing Others Customer
cost-effectiveness and ensure timely delivery of goods and services. Experience dealing with Imports, Exports and organisational skills, an analytical mindset and a results and customer services orientation required. Responsible cost-effectiveness and ensure timely delivery of goods and services. Source and select suppliers, negotiate contracts high standards of quality and service. Responsible for leading, training and developing subordinates in
cost-effectiveness and ensure timely delivery of goods and services. Experience dealing with Imports, Exports and organisational skills, an analytical mindset and a results and customer services orientation required. Responsible cost-effectiveness and ensure timely delivery of goods and services. Source and select suppliers, negotiate contracts high standards of quality and service. Responsible for leading, training and developing subordinates in
operations standards inspection audits, food training program for franchisees. All of which accelerate customer service excellence. Franchisee KPI achievement Brand compliance Staff recruitment and training Launching inspections, brand development and competitor analytic review. Leading the launch, opening, management Software, Retail Checklist, Auditing & Online Training Programs rolled out nationally in all sites. Oversee Adaptability • Fast Learner • Computer Skills • Customer Service • Ability to Work Under Pressure • Ability to Multitask
operations standards inspection audits, food training program for franchisees. All of which accelerate customer service excellence. Franchisee KPI achievement Brand compliance Staff recruitment and training Launching inspections, brand development and competitor analytic review. Leading the launch, opening, management Software, Retail Checklist, Auditing & Online Training Programs rolled out nationally in all sites. Oversee Adaptability • Fast Learner • Computer Skills • Customer Service • Ability to Work Under Pressure • Ability to Multitask
To be professional and customer service-oriented and oversee daily operations at our store. As the store and interpersonal skills. Delivering excellent service to ensure high levels of customer satisfaction Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies store traffic, and enhance profitability. Hiring, training, and overseeing new staff . Responding to customer leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business