main purpose of the job is to offer exceptional customer service by providing detailed product knowledge create an appealing shopping environment for customers. To maximise sales by taking ownership of the and brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem of retail principles. Be able to interact with customers effectively. Ability to apply selling skills.
main purpose of the job is to offer exceptional customer service by providing detailed product knowledge create an appealing shopping environment for customers. To maximise sales by taking ownership of the and brand loyalty with customers. To ensure continuity of excellent customer service. Essential Competencies: Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem of retail principles. Be able to interact with customers effectively. Ability to apply selling skills.
responsible for providing exceptional customer service, guiding customers in selecting the perfect knives, their needs. Key Responsibilities: Engage with customers in a friendly and approachable manner to understand knives, pots, and other kitchenware to assist customers in making informed purchasing decisions. Provide effectively communicate product information to customers. Qualifications and Experience: A Grade 12 qualification skills, with the ability to build rapport with customers. Strong attention to detail and organizational
Communicate expected delivery dates and follow up with customers to ensure content delivery Manage the day-to-day Manage shop with all incoming calls and walk in customers Assist with regular stock takes in store Assist up immediately on customer queries and complaints, resolve through excellent customer service Consistently Assess customer needs and provide assistance and information on product features Assist all customers in personality with customer service focus Ability to perform under pressure and address customer complaints in
Communicate expected delivery dates and follow up with customers to ensure content delivery Manage the day-to-day Manage shop with all incoming calls and walk in customers Assist with regular stock takes in store Assist up immediately on customer queries and complaints, resolve through excellent customer service Consistently Assess customer needs and provide assistance and information on product features Assist all customers in personality with customer service focus Ability to perform under pressure and address customer complaints in
ponsibilties:
administrative tasks, monitoring inventory levels, improve customer satisfaction and meet monthly sales goals. Responsibilities- Communicate expected delivery dates and follow up with customers to ensure content delivery. Manage the day-to-day Manage shop with all incoming calls and walk in customers. Assist with regular stock takes in store. Assist up immediately on customer queries and complaints, resolve through excellent customer service. Consistently Consistently meet the stores sales goals. Assess customer needs and provide assistance and information on product
/>Communicate expected delivery dates and follow up with customers to ensure content delivery
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store