Hatfield Pretoria. If you enjoy retail and customer services, then Drivio presents the perfect opportunity tests. Provide Learners license training and support to the students (training will be provided). General knowledge and understanding of the Driver training industry is desired. Financial literacy is required Have a valid driving license Excellent customer service, negotiation and communication skills references Quoting and invoicing knowledge Commitment to service excellence and customer satisfaction Must have
Management
(Organise training, Appointments, Risk Assessment, Build SOPs, Meetings, Contractors) Conduct training on food food safety & OHS CAPEX on service suppliers Handling of all retail customer complaints DC – QA manager
affect the purchasing of items. Review catalogues, industry periodicals, directories, trade journals, and other departments to locate necessary goods and services. Initiate contact with vendors to check on supply for confirmation of service signed order to supplier for confirmation of service Monitor suppliers to and Tender Administration Acquiring goods and services in terms of competitive bidding process. Coordinate according to SCM requirements. Offer secretariat services to Bid Evaluation and Bid Adjudication Committees
affect the purchasing of items. Review catalogues, industry periodicals, directories, trade journals, and other departments to locate necessary goods and services. Initiate contact with vendors to check on supply for confirmation of service signed order to supplier for confirmation of service Monitor suppliers to and Tender Administration Acquiring goods and services in terms of competitive bidding process. Coordinate according to SCM requirements. Offer secretariat services to Bid Evaluation and Bid Adjudication Committees
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
PEOPLE MANAGEMENT
various motor industry business disciplines within a customer focused environment. Motor industry experience Management experience ≥3 years. Retail, Sales and Service experience Marketing related expereince. Education knowledge. Motor industry knowledge. Brand Management knowledge. Business, Sales and Service Process and Parts Parts knowledge. Position Related Skills Customer service/orientation skills. People Management skills. Computer
With a focus on delivering exceptional customer service, driving sales, and maintaining the brand image expectations and provide ongoing feedback and training to support team development and performance improvement