management - staffing, performance management, training & development, employee relations Qualifications
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
to Factory equipment with minimum downtime, • Electrical and Mechanical Fault finding, • Accurate completion actions, • Responsible for all services e.g. steam, air, electricity and ammonia. Senior Certificate Certificate • N6/in Mechanical and or/ Electrical Engineering • 5 Years ‘experience in FMCG manufacturing sector experience in FMCG production environment desirable. • Electrical problem-solving experience • Must have production
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security where applicable (security, safety, parking, electricity and water, plumbing etc.) Manage shrinkage and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security where applicable (security, safety, parking, electricity and water, plumbing etc.) Manage shrinkage and operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping
To be professional and customer service-oriented and oversee daily operations at our store. As the store and interpersonal skills. Delivering excellent service to ensure high levels of customer satisfaction Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies store traffic, and enhance profitability. Hiring, training, and overseeing new staff . Responding to customer leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business
To be professional and customer service-oriented and oversee daily operations at our store. As the store and interpersonal skills. Delivering excellent service to ensure high levels of customer satisfaction Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies store traffic, and enhance profitability. Hiring, training, and overseeing new staff . Responding to customer leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business