role requires the Foods Department Managers to provide exceptional customer service by ensuring a world class shopping experience is in line with the agreed service levels Manage operational standards and ensure
arisen in the Johannesburg area for an Operations Department Manager within the fmcg and retail sector. Applicants of the Operations Department Manager include delivering exceptional customer service through management policies and procedures. Deliver exceptional customer service to both internal and external customers Develop functionality and safety Monitor performance of service providers and give feedback on performance to improve
directives to maximise sales for the allocated department. K KEY RESPONSIBILITIES: Plan and implement visual the commercial departments Communicate marketing material for promotions to department staff Create visual
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes
To deliver exceptional customer service and maximise selling opportunities through effective people and profitability Ensure stock integrity by adhering to correct stock management processes (e.g. red flag processes include Trading Manager) Ensure exceptional customer service at all touch points Ensure effective product satisfaction reports and devise and implement corrective action plans Manage shrinkage and implement key work gets done right the first time. Customer Service Orientation Anticipates and responds to customers'
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
years experience in international sales and food services.
businesses. Regularly providing a business consultative service to all assigned retailers and setting/coordinating strategies to Retail Operations Managers and service department specialists. Maintaining expected SPAR standards relationship with Development and New Business Departments. Provide leadership in the corporate stores and the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”. The SPAR information while in our possession and make corrections if necessary. You have the right to lodge a complaint
businesses. Regularly providing a business consultative service to all assigned retailers and setting/coordinating strategies to Retail Operations Managers and service department specialists. Maintaining expected SPAR standards relationship with Development and New Business Departments. Provide leadership in the corporate stores and the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”. The SPAR information while in our possession and make corrections if necessary. You have the right to lodge a complaint