allocated strategic accounts (get involved) Provide customers with a point of contact scenario. Apply the retail relationships. Contribute to sales CSM results, grow customer satisfaction and relationships. Provide a sales that the vehicle warranty remains intact to the customer KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL handovers. CUSTOMER RELATIONS Manage and drive high level of customer interaction. Ensuring the customer is kept vehicle transaction at all times Prospective customers are to be followed-up at least once a week per
clients Treat customers fairly and with honesty Demonstrate our commitment to superior customer service and ethical business practice Assisting in handling customer complaints and concerns and make sure the problem problem is corrected to the maximum customer satisfaction Manage and control all back orders and provide
sinosure parameters. All vehicles invoiced to customers to be settled within 48 hours of the date of invoice the brand awareness and leverage sales Monitor customer compliant resolution where necessary to positively