operational aspects to the Operations and Acquisitions Manager. Job Objectives: · To ensure knowledge and compliance maintenance of registered active loyalty memberships by managing and improving the acquisition and retention process customer experience and delivery of benefits · To manage and maintain the loyalty benefit updates across across systems ie.HealthyCare & Baby Club product lists · Observing, reviewing and analysing loyalty operational be made · Delivering reports and feedback to management team on loyalty membership and benefits performance
operational aspects to the Operations and Acquisitions Manager. Job Objectives: · To ensure knowledge and compliance maintenance of registered active loyalty memberships by managing and improving the acquisition and retention process customer experience and delivery of benefits · To manage and maintain the loyalty benefit updates across across systems ie.HealthyCare & Baby Club product lists · Observing, reviewing and analysing loyalty operational be made · Delivering reports and feedback to management team on loyalty membership and benefits performance