accurate. Ensuring that customers/partners have the correct stock levels on premises and engaging with operations/logistics be checked to ensure that all customers get the correct levels of discount and access to all the products their customers (end users). Working with the Service Team, Operations, and other business units to give
telephone, email and print/ email distributing to correct departments - Yes Inform/ update sales reps of ensure all documentation is filed and stored correctly - Yes Provide information on sales to prepare
and trailer manufactures to ensure we obtain the correct specification and commercial proposal.
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions