Telesales and Customer Care Representative is responsible for generating sales through telephone calls and providing providing exceptional customer service. This role involves identifying customer needs, offering appropriate or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential and existing customers. Present, promote, and sell products/services using solid solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead Generation:
between sales representatives, customer and company meeting the customer requirements effectively, in a invoicing per SOP - Yes Management and maintenance of customer surveys and related reporting thereof – Once a Management and maintenance of customer specification sheets – Only on customer requests Maintenance and data data capture of customer and product information on Shopware - Yes To communicate with production and developments affecting orders to sales rep's customers - Yes Maintain and provide information on sales
selection and specification of Trucks to meet customer specifications. Work alongside the technical manager quotation and tender documents are in line with customer requirements. Continue to develop Trucks sales the requirements that are needed to apply for customer finance packages. Negotiate with Body builders
Excellent communication skills, written and verbal. A Customer-First attitude